Women Entrepreneurship Development program was launched in Armenia with primary support of Asian Development Bank (ADB). Needs assessment survey was conducted in 2013, to identify women entrepreneurs' needs in business development services. The survey identified one gap “lack of knowledge in ICT”, which affects women entrepreneurs business development. Therefore, an action was taken; to increase women entrepreneurs' competencies in ICT use/application for their businesses. Women-focused trainings for ICT usage in business on basic and advanced levels were conducted.
The content of basic training aspects were identified; general computer literacy: Windows, MS Office, Internet browsers, how to look for business information online, list of useful resources and websites –including government portals-,how to open and use an e-mail account etc. business communication via e-mail) and advanced course on ICT usage in business (why and how to be represented on the Internet, how to promote their businesses through social media platform, developing own web-pages, usage of sector-specific platforms, Internet sales and online market places to find buyers and suppliers, etc.)., developing handouts etc.
